Frequently Asked Questions

• How do I watch full videos?
• Where do I sign up?
• Are there hidden charges with the $0 FREE signup?
• Do you offer full DVDs of your content?
• I want to be notified via email of all new adult DVD movie titles that are updated?
• Do you have a secure server/connection? Is it safe to use my credit card over the internet?
• I don't want anything showing that I'm subscribing to Touch Of Ass. Will Touch Of Ass show up on my credit card statement?
• How long has Touch Of Ass been in business?
• What credit cards do you accept?
• I don't want to use my credit card to purchase or join. Can I still buy or join Touch Of Ass?
• Are you sure that you don't resell my very highly top secret private confidential information to a mailing list?
• I need to update my email address and/or change my password. Where do I do this?
• I want to cancel my membership. Where do I do this?
• I live outside the United States. Can I still join?
• What if I have a question that is not covered here?

Frequently Asked Questions

How do I watch full videos?

All Touch Of Ass videos are available after signing up for FREE. Free videos are labeled with FREE SAMPLE and are available to all users.

Where do I sign up?

http://www.touchofass.com/join/

Are there hidden charges with the $0 FREE signup?

No there are no hidden charges or fees associated with Touch Of Ass.

Do you offer full DVDs of your content?

Currently we do not have plans to mail full DVDs, but we plan to launch another section that will allow us to mail them directly to your door. Existing members will get full access to this new section free of charge once we launch so sign up for FREE right now.

I want to be notified via email of all new adult DVD movie titles that are updated?

We plan to send our regular newsletters to our customers with all the updated titles from our sites. For the time being, come by daily, our content it always fresh and live.

Do you have a secure server/connection? Is it safe to use my credit card over the internet?

Yes, we have a secure connection. Yes, it is safe to use your credit card with Massive Online Limited. We use only the most secure servers and our connection is SSL certifiied.

I don't want anything showing that I'm subscribing to Touch Of Ass. Will Touch Of Ass show up on my credit card statement?

For billing purposes, it will show up as "TOPMEMBERSVC", "LIVEHELPSVC", or "MYEASYLIVE". Nothing will indicate what you're joining or what service we are providing.

How long has Touch Of Ass been in business?

We opened for business in July of 2002. We started with a small inventory of 30 titles from mostly Vivid, VCA, Metro, and Digital Playground. Over the years we have grown to an inventory of over 25,000 titles from over 300 adult studios.

What credit cards do you accept?

Visa, MasterCard, American Express, and Discover.

I don't want to use my credit card to purchase or join. Can I still buy or join Touch Of Ass?

Yes. Although a valid credit card is the easiest and most convenient form of payment, Touch Of Ass does accept money orders, telephone billing and online bill payments as an alternative to credit cards. (Touch Of Ass advises you to never send cash through the mail) No matter what form of payment you choose to use, please register for and validate a free account first.

Are you sure that you don't resell my very high, top secret, private, confidential information to a mailing list?

Yes...we're very sure that we do NOT give out your very high, top secret, private, confidential information to a mailing list.

I need to update my email address and/or change my password. Where do I do this?

First head to our support site over at: http://livehelpsvc.com/.

Load up the live help, or call the toll free number on the site to change any information directly with our support service.

I want to cancel my membership. Where do I do this?

First head to our support site over at: http://livehelpsvc.com/.

Load up the live help, or call the toll free number on the site to change any information directly with our support service.

I live outside the United States. Can I still join?

Yes. Our service supports credit cards from all countries. If you don't wish to use a credit card, we also support telephone billing.

What if I have a question that is not covered here?

You can either email customer service support@livehelpsvc.com or call our toll free customer service line (866) 611-8468.

Users can click here to send a message to Customer Service.